Light housekeeping
Vacuuming, dusting, kitchen and bathroom cleaning, changing the bed, taking out the trash, keeping walkways clear.
Non-medical home care · Middleborough, MA
Everyday help at home, so your parent can stay in it.
Housekeeping, laundry, meals, errands, rides to appointments, and steady company — delivered in your loved one's own home by trained, background-checked caregivers. Owner-operated, and the owner answers the phone.
At a glance
- Serving
- Middleborough, Lakeville, Carver, Halifax, Plympton & Brockton
- Established
- Massachusetts LLC since 2025
- Insurance
- $1M / $3M general & professional liability
- Screening
- CORI and sex offender registry checks on every caregiver
- Languages
- English, Haitian Creole, French
- Office hours
- Monday–Friday, 9 AM–5 PM · on-call for clients after hours
What we do
Homemaker and companion services
The ordinary work of keeping a household running — the part that gets hard first, and the part that most often decides whether someone can stay at home.
Laundry and linens
Washing, drying, folding and putting away clothes and bedding, in the home or at a laundromat.
Meal preparation
Planning and cooking meals to suit their tastes and any diet their doctor has set, plus cleanup and safe storage of leftovers.
Shopping and errands
Groceries, the pharmacy counter, the post office, the bank — with them, or on their behalf with a written list and receipts returned every time.
Escort to appointments
Rides to the doctor, dialysis, the senior center or church, with a caregiver who walks in with them and waits.
Companionship
Conversation, cards, a walk, reading the mail together, a standing visit on the calendar. Isolation does real damage, and this is the part families underestimate.
Starting soon
Personal care
Hands-on help with bathing, dressing, grooming, toileting and moving safely around the home, plus medication reminders. Every personal care plan will be set up and reviewed by our registered nurse supervisor, and personal care will be provided only by personal care homemakers trained for it.
We're putting the final pieces in place now. If your family needs personal care, call 508-927-1040 or book a free 30-minute consultation and tell us — we'll let you know as soon as we can start.
What we don't do — and we'd rather tell you now
J & B is a non-medical home care agency. Our homemakers and companions do not provide hands-on personal care — that is done only by trained personal care homemakers under a nurse-reviewed plan. And no one at J & B will:
- give, administer or set up medications, or give injections
- perform any nursing task, wound care or medical monitoring
- give medical advice, or make health decisions for a client
An overnight visit doesn't change any of this. Overnight, our caregivers provide company and a watchful presence — not personal care, and not nursing. They stay awake, and they call 911 rather than lift or move anyone.
If your family needs personal care, say so on the first call — we'll tell you honestly when we can start, and if it can't wait, point you toward a provider who can help now. Skilled nursing is outside what we do, and we'll say so plainly.
Reviews
Has J & B helped your family?
Your words help other families find care they can trust. If we've made a difference for you or someone you love, a short Google review means the world to our small, local team.
Leave a Google reviewTakes about a minute. Thank you — Jerry
When families call us
The situations we help with most
Most families don't call asking for “homemaker services.” They call because something changed. These are the reasons we hear most.
Coming home from the hospital or rehab
The first weeks home are when things slip. Meals, laundry, a stocked fridge, the pharmacy run, rides to follow-up appointments, and someone checking that the day went right.
A break for the family caregiver
Respite for the daughter, son or spouse doing it all — a few hours a week, a standing day, or a night so you can sleep, work or get away.
Early memory loss
A steady routine, the same familiar face, gentle reminders, companionship, and a calm, tidy house. We don't provide secure or specialized dementia care, and we'll tell you if needs go beyond what we do.
Living alone, staying safe
Regular visits, walkways kept clear, the heavy chores done, and someone who notices when something changes — and calls the family the same day.
Loneliness and isolation
Company is care. Conversation, a walk, cards, a drive to church or the senior center, and a visit on the calendar to look forward to.
Getting to appointments
A ride to the doctor, dialysis or the eye clinic with a caregiver who walks in, waits, and makes sure the instructions come home too.
Not sure which of these fits? That's what the first call is for. Call 508-927-1040 or book a free 30-minute consultation.
Private pay · Arranged one night at a time
Overnight companion care
When you can't be there yourself, we can.
Something changes — a hospital discharge, a bad week, a family caregiver who is out of road — and suddenly nobody can be in the house overnight. We'll put an awake caregiver there: company through the small hours, and a set of eyes on someone you'd otherwise be lying awake worrying about.
- Awake all night. Not a sleepover. Your caregiver stays up, stays in the house, and stays near enough to hear.
- 911 first, the owner second. If there's a fall or anything goes wrong, they call emergency services immediately — then Jerry, at any hour.
- Company and a watchful presence — not personal care, and not nursing. The same scope as everything else we do.
Private pay only. Availability depends on which caregivers are free and rested, so call as early as you can — and call even if it's late. We'd rather tell you no quickly than leave you wondering.
Getting started
Three steps, usually inside a week
You call
Tell us what's going on at home — call, or book a free 30-minute phone consultation at a time that suits you. That's usually enough to know whether we're the right fit — and we'll say so if we're not.
We visit
A free visit at the home to meet everyone, walk through the house, and write down exactly which tasks are wanted, on which days, at which hours.
Care begins
We match a caregiver and set a standing schedule. Urgent situations start within 24–48 hours; routine starts within five business days.
Coverage
Six towns, covered properly
We'd rather serve a small area well than spread thin across the South Shore and leave caregivers stuck in traffic instead of in your parent's kitchen.
Middleborough
Lakeville
Carver
Halifax
Plympton Brockton
Just outside these lines? Call anyway — if we can staff it reliably, we will.
What it costs
Rates and ways to pay
Plain prices, up front. The home visit is free, and there's no long-term contract — your written service agreement spells out the hours, tasks and total cost before care begins.
Homemaker & companion
$38 / hour
3-hour minimum per visit. Housekeeping, laundry, meals, errands, rides and companionship.
Overnight companion
$40 / hour
When booked 24 hours or more ahead. $60 / hour on shorter notice. An awake caregiver through the night.
Starting soon
Personal care
$42 / hour
Hands-on help with bathing, dressing, grooming and toileting, under a nurse-reviewed plan.
- Time-and-a-half on New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
- Visits cancelled with less than 24 hours' notice are billed at the 3-hour minimum.
- Errands and rides in the caregiver's car are billed at the IRS mileage rate.
- Private-pay clients pay a deposit equal to two weeks of scheduled hours.
Ways to pay
Private pay
Invoiced to the client, family or responsible party. This is how we serve clients today. We accept all major credit and debit cards — Visa, Mastercard, American Express and Discover — plus Zelle, Cash App and cash. Each invoice comes by email or text with a secure link to pay online; card payments are processed by Square.
Long-term care insurance
Many long-term care policies pay toward home care. Policies differ, so check with the insurer first — we'll provide the invoices, visit records and care plan they ask for.
State Home Care Program (Elder Services)
Eligible older adults can get homemaker and personal care at low or no cost through their local Aging Services Access Point. Our Notice of Intent is pending with the state; once it's approved we can accept those referrals. To check eligibility, call 1-800-AGE-INFO (1-800-243-4636).
Medicare and MassHealth
Medicare doesn't pay for homemaker, companion or personal care when that's the only help someone needs. MassHealth members may qualify through state programs — 1-800-AGE-INFO can point you the right way, and so can we.
Kreyòl · Français · English
Talk with us in your language
The owner speaks Haitian Creole, French and English. When we can, we also match your loved one with a caregiver who speaks their language.
Nou pale Kreyòl
Èd lakay pou granmoun ou yo, nan lang ki pi alèz pou yo.
J & B Human Services ede granmoun rete lakay yo: netwayaj kay, lesiv, prepare manje, fè komisyon, mennen yo nan randevou doktè, epi tenyen yo konpayi. Swen pèsonèl (benyen, abiye, twalèt) ap kòmanse byento.
Lè w rele, se Jerry, mèt konpayi an, k ap reponn ou. Li pale Kreyòl, Franse ak Anglè. Lè sa posib, n ap chèche yon travayè ki pale lang fanmi w.
Nou travay nan Middleborough, Lakeville, Carver, Halifax, Plympton ak Brockton. Rele 508-927-1040 oswa pran yon randevou gratis 30 minit.
Nous parlons français
De l'aide à domicile pour vos parents, dans la langue où ils se sentent le mieux.
J & B Human Services aide les personnes âgées à rester chez elles : ménage, lessive, préparation des repas, courses, accompagnement aux rendez-vous médicaux et compagnie. Les soins personnels (toilette, habillage, aide aux toilettes) commenceront bientôt.
Quand vous appelez, c'est Jerry, le propriétaire, qui vous répond. Il parle français, créole haïtien et anglais. Dans la mesure du possible, nous vous proposons un intervenant qui parle la langue de votre famille.
Nous desservons Middleborough, Lakeville, Carver, Halifax, Plympton et Brockton. Appelez le 508-927-1040 ou réservez une consultation gratuite de 30 minutes.
Meet the owner
Hi, I'm Jerry Clervil.
Founder, Owner & CEO · J & B Human Services
I own and run J & B myself, so when you call J & B, you're calling me. I'm based right here in Middleborough, and I've spent more than 12 years in direct care helping people stay safe, comfortable and independent.
I built this company around the kind of care I'd want for my own family: someone who shows up on time, treats your home with respect, and picks up the phone when you call. I speak English, Haitian Creole and French, and I'll be the one who meets you at your first home visit.
Watch
See J & B in action
Short videos about who we are and what we do: the everyday homemaker and companion care we bring to seniors in our towns, the people behind J & B, and what it’s like to join our team. Tap any video to watch it right here, no Facebook, Instagram or TikTok account needed. Press Close when you're done and you'll be right back on this page.
Want more? Visit our YouTube channel (opens in a new tab).
Why J & B
A small agency, on purpose
I've worked in direct care since 2012 — more than 12 years — most recently as a team leader in a residential program, responsible for staff, schedules, documentation and the families who called when something wasn't right. I'm MAP certified (Medication Administration Program), certified in CPR and first aid, and trained as a human rights officer.
I started this company because I kept meeting older people who needed help with the laundry and a ride to the doctor, and were offered either nothing or a placement. The help in between is what J & B does.
We're deliberately small. I take the calls myself, I do the home visits myself, and if something goes wrong on a Sunday you are not leaving a message with a call center. That is the whole difference, and it only works at this size.
Jerry Clervil Owner · J & B Human Services LLC
Every caregiver
- Is screened before hireCORI criminal record check and a sex offender registry check, with references verified.
- Is trained before the first visit40 hours of homemaker training — classroom plus supervised practice — and six hours of in-service every year after. Personal care homemakers complete additional hands-on personal care training and work under a registered nurse supervisor.
- Is our employee, not a contractorW-2, supervised, and covered by our insurance. You are never the employer of record.
- Is covered$1,000,000 per occurrence / $3,000,000 aggregate general and professional liability.
For professionals
Working with case managers, discharge planners and other providers
A good share of our referrals come from people who are already working with the family — and who need a homemaker partner that answers the phone, reports back, and is honest about the line between what we do and what we don't. If that's you, here's what working with J & B looks like.
Aging services & case management
Case managers authorizing housekeeping, laundry, meals, errands and escorted transportation under a service plan — and personal care, once our determination issues. We staff to the authorized task list and hours exactly as written, and we call you when what's happening at home no longer matches the plan.
Hospitals, rehabs & home health
Discharge planners and clinical teams who need the non-medical half covered while nursing or therapy handles the rest. We staff alongside your visits without duplicating them, and we stay in our lane.
Senior centers, councils on aging & faith communities
Outreach staff and clergy who know the household long before an agency does. Send them our way, or call on their behalf — we'll do the first conversation honestly, including telling them if we're not the right fit.
How to refer
One phone call to 508-927-1040, or email the basics to info@jbhumanservices.com. You'll reach the owner, not an intake queue.
How fast we move
Same-day response on referrals received during office hours. Free home assessment first; urgent situations start within 24–48 hours, routine within five business days.
Coverage you can count on
Six towns on purpose. A tight footprint is how a small agency covers a call-out the same morning instead of leaving an authorized visit unstaffed, and it's why we'd rather say no to a case than take one we can't cover every week.
Documentation & visit verification
Written service plan and a signed visit record for every shift, kept to state homemaker documentation standards. We are set up for electronic visit verification and clock in and out from the client's home.
What comes back to you
Confirmation that the visit happened, a note when tasks or hours need to change, and a call the same day if we see a safety concern — with the family's permission.
Credentials & billing
Massachusetts LLC, $1M/$3M general and professional liability, CORI and SORI on every caregiver, W-2 staff carrying 40 hours of homemaker training. Our Homemaker and Personal Care Notice of Intent is filed with the Executive Office of Aging & Independence and pending determination. Private pay today, invoiced to the family or responsible party — and ready to contract for authorized referrals the day that determination issues.
Vendor file on request
Certificate of insurance, W-9, training curriculum, and our policies and procedures — sent the same day you ask, so we're a name you can actually put in front of a supervisor.
Consumers who are more comfortable in Haitian Creole or French can be matched with a caregiver who speaks it — the owner does. To talk through a case, capacity or a vendor file, call Jerry directly at 508-927-1040 or email info@jbhumanservices.com.
Questions families ask
Frequently asked questions
Don't see yours? Call 508-927-1040 — you'll get a straight answer.
Is J & B the right fit for your family?
We'd rather you hear the strengths and the limits from us up front. If you're not sure, the free consultation is the place to ask.
Why families choose us
- Local and family-owned. You deal directly with the owner and CEO, Jerry Clervil, not a call center, and he follows up on every inquiry personally.
- Real experience. More than 12 years of hands-on direct care behind every decision.
- Your language. English, French and Haitian Creole, which is rare in home care and matters to many families in Brockton and nearby towns.
- Matched, not assigned at random. Jerry matches the caregiver to the family and keeps the same face on the schedule.
- Flexible. Private pay with no long-term contract, overnight companion care, and a free consultation.
- Clear prices, posted publicly in Rates and ways to pay.
- Screened, trained employees. Every caregiver is a W-2 employee of J & B, not a contractor.
Our honest limits
- We're a new company, still building our track record and our reviews.
- Private pay only, for now. We can't yet bill MassHealth or state elder services programs. We're glad to talk through your options on the free consultation.
- Non-medical care only. No nursing, medical care or medication handling. If that's what's needed, we'll point you to the right place.
- Personal care (bathing, dressing and similar help) is coming soon but isn't available yet.
- 3-hour minimum per visit, and visits cancelled with less than 24 hours' notice are billed.
- Office hours are Monday to Friday, 9 to 5. Messages left after hours are returned during those hours.
- We're a small team, so we may not be able to cover every schedule right away. We'll tell you plainly if we can't.
How much does home care cost?
Homemaker and companion visits are $38 an hour with a 3-hour minimum. Overnight companion care is $40 an hour booked a day or more ahead, $60 on shorter notice. Personal care, starting soon, will be $42 an hour. The full list is in Rates and ways to pay above.
How do I pay?
You get an invoice by email or text with a secure link to pay online. We accept all major credit and debit cards (Visa, Mastercard, American Express and Discover), plus Zelle, Cash App and cash. Card payments are processed by Square. Long-term care insurance clients get the invoices and visit records their insurer asks for.
Is there a long-term contract?
No. You sign a written service agreement that lists the tasks, hours and cost, and you can stop service at any time. We ask for 14 days' notice as a courtesy so we can plan our caregivers' schedules.
Does Medicare pay for this?
No. Medicare doesn't cover homemaker, companion or personal care when that's the only help someone needs. Long-term care insurance often does, and eligible older adults may get help through the state Home Care Program — call 1-800-AGE-INFO (1-800-243-4636) to check.
Will my parent have the same caregiver every time?
That's the goal. We assign a regular caregiver and keep them on the schedule, because a familiar face matters — especially with memory loss. If they're out sick, we call you before sending someone else.
What happens if the caregiver calls out?
We find a replacement and tell you who's coming. If we truly can't cover a visit, you hear it from us right away — not when nobody shows up.
Are your caregivers employees?
Yes. Every caregiver is a W-2 employee of J & B, screened with a CORI and sex offender registry check, trained before the first visit, supervised, and covered by our insurance. You are never the employer.
Can you help someone with memory loss?
Yes, with early memory loss: routine, reminders, companionship and a safe, tidy home. We don't provide secure or specialized dementia care, and we'll tell you honestly if needs go beyond what we do.
Can you help with bathing or medications?
Personal care — bathing, dressing, grooming and toileting — is starting soon, under a plan reviewed by our registered nurse. Our caregivers can remind someone to take their medications, but never give, set up or manage them.
How quickly can you start?
After a free home visit, urgent situations usually start within 24 to 48 hours and routine care within five business days.
Which towns do you serve?
Middleborough, Lakeville, Carver, Halifax, Plympton and Brockton. Just outside those lines? Call anyway — if we can staff it reliably, we will.
Do you speak Haitian Creole or French?
Yes. The owner speaks Haitian Creole, French and English, and when we can, we match clients with a caregiver who speaks their language.
What don't you do?
We provide non-medical home care only. We don't provide nursing or medical care, we don't give medical advice, and our caregivers never give, set up or manage medications (they can give a verbal reminder). We serve adults 18 and older.
How are your caregivers screened and trained?
Before hiring, every caregiver passes a CORI check, a sex offender registry check and reference checks. They complete 40 hours of homemaker training, plus 6 hours of in-service training every year. J & B carries professional and general liability insurance.
Can I talk to someone before deciding?
Yes. Book a free 30-minute care consultation by phone through the contact section, call 508-927-1040, or ask Elle, our AI assistant, to set it up for you. Jerry personally follows up with every inquiry.
Now hiring
Caregivers, in your own town
We're building our first team of homemakers — and personal care homemakers for our upcoming personal care service — across Middleborough, Lakeville, Carver, Halifax, Plympton and Brockton. No prior agency experience required — training is provided. Registered nurse? See our per diem RN Supervisor opening ↓
- Up to $19.00 per hour — $19 is our rate for experienced caregivers. New to caregiving? You’re welcome to apply: the owner sets your starting rate, because J&B pays for your full training and gives you extra support while you learn.
- W-2 employment — taxes withheld, not a 1099 gig
- Paid biweekly (every two weeks), by direct deposit
- Earned sick time, as Massachusetts law requires
- Paid travel time between clients
- Training provided, including the full 40 hours before your first visit
- Local routes — clients in the towns you already drive through
Got it — thank you.
Jerry will call you back, usually the same day. If you'd rather not wait, call 508-927-1040 and you'll reach him directly.
You can check where your application stands any time at staff.jbhumanservices.com/status.html.
Want to skip the wait? Pick a time for your 15-minute phone interview and Jerry will call you then.
Already applied? Check your application status with the email and phone number you applied with.
Book your 15-minute phone interview
Prefer to talk? Call 508-927-1040 or email info@jbhumanservices.com. Haitian Creole and French speakers are especially encouraged to apply — a good share of our neighbors are more comfortable in those languages than in English. A CORI and sex offender registry check are required before hire, along with a valid driver's license and a reliable, insured vehicle.
Nurses & CNAs · Now hiring
Per Diem RN Supervisor
We're looking for a registered nurse to supervise our personal care team — client home assessments, first-day orientations, supervisory visits and caregiver training across Middleborough, Lakeville, Carver, Halifax, Plympton and Brockton. As-needed work: no minimum hours, no long-term commitment. You work when it fits your schedule.
An RN, LPN or CNA looking for shifts? We're also building a nursing staffing service for local facilities. Apply below, choose your role, and we'll reach out as shifts open.
RN Supervisor pay
- $75 per client home assessment
- $50 per first-day orientation
- $50 per RN supervisory visit
- $45 an hour for personal care training and in-service work
- $45 an hour, in 15-minute increments, for calls you handle while on call
- Per diem — take the visits that fit your schedule
- Local — clients in five neighboring South Shore towns
RN Supervisor requirements: an active Massachusetts RN license in good standing, current CPR, a valid driver's license and a reliable, insured vehicle. Home care, community or supervisory experience is a plus. A CORI check is required before hire, and we verify your license with the Board of Registration in Nursing.
Got it — thank you.
Jerry will call you back, usually the same day. If you'd rather not wait, call 508-927-1040 and you'll reach him directly.
Reach us
Start with a phone call
Call and you're talking to the owner — no phone tree, no sales script. If it's late, or you'd rather write it down first, leave your details instead and I'll call you back.
Can’t wait, or reaching out after hours? Elle, our virtual assistant, answers questions and books your free consultation any time, in English or French. Elle parle français aussi.
- Phone
- 508-927-1040
- Book online
- Free 30-minute consultation
- Find us online
- Yelp · Google
Has J & B helped your family? Leave us a Google review — it helps other families find us. - info@jbhumanservices.com
- Already a client?
- Tell us how we're doing — a 2-minute survey that goes straight to Jerry.
- Hours
- Office: Monday–Friday, 9 AM–5 PM
Active clients can reach us after hours and on weekends at the same number. - Based in
- Middleborough, Massachusetts
We come to you — care is delivered in the client's own home.
What to have ready when you call
- Whose care this is, and what a difficult day currently looks like for them.
- The tasks you'd most want off your plate — start with the top three.
- Which days and roughly how many hours a week you have in mind.
- Whether anyone else is already helping: family, a visiting nurse, an elder services case manager.
- Any mobility, memory, or safety concerns we should know about before a caregiver walks in.
Or leave your details
Tell me a little about the situation and I'll call you back — usually the same day, and always within one business day. Please keep medical details for our phone call.
For professionals
Hospitals, facilities & care managers
Discharge planners, skilled nursing and rehab teams, assisted living, group homes, elder services care managers, councils on aging and elder law attorneys — tell us about your organization and Jerry will follow up within one business day. English, Kreyòl Ayisyen and Français spoken. Please don't send client names or health information through this form.